8/16/2023 0 Comments Zombie gloomy bear plushPlease see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Please contact us if you have any questions about a comment or the Guidelines.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. These guidelines may be revised at any time without prior notice. Comments may be anonymously quoted for promotional purposes.Include information about shipping, delivery, customs issues, or customer service experiences.Attack other users or become overly argumentative.Include information that could become outdated, such as references to limited-time campaigns. Include information about other websites, stores, or sales.Include personal information, such as phone numbers, addresses, URLs, or email addresses.Use any language that others might find disturbing or NSFW language.Use profanity, derogatory comments, or violent language.Write information unrelated to the product.Compose the majority of your comment in non-English characters.Comment removal is at the sole discretion of TOM. If you have an inquiry related to the TOM Shop rather than purely about the product, please contact us through the contact form.Ĭomments that are not in accordance with the Guidelines and/or that violate TOM’s Terms of Use and/or other policies are eligible to be reported or removed. Important: Note that while this section will be somewhat monitored, personal topics related to your own orders, customer support related issues, and requests related to sales and promotion of the item are not guaranteed to be answered in a timely fashion by TOM staff. Feel free to post your thoughts on any expectations, excitement, etc. This discussion section is a place for TOM members to talk and discuss the product. This product cannot be shipped to the following countries due to copyright and other region restrictions: business days.
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